NCR Corporation, formerly known as the National Cash Register Company, is a global technology company that provides solutions and services in the areas of omni-channel banking, point-of-sale (POS), self-service kiosks, and other transaction processing. Established in 1884, NCR has a long history of innovation in the technology and finance sectors.
NCR Off Campus Drive 2024 Details
|IT Analyst – Helpdesk
|0 – 1 Years
Job Description For NCR Recruitment 2024
- Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
- Provide information on IT processes, general how-to queries and known outages.
- When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
- Escalate to appropriate Level 2 team when needed and monitor progress on critical priority tickets.
- Follow-up with Level 2 support teams for timely completion of tasks. Co-ordinate with third-party vendors like Dell and Canon for hardware issues.
- This job role requires candidates to provide IT support on inbound calls, web tickets and chat.
- The IT Help Desk team operates on 24×7 basis.
- Team members are required to work in rotational shifts and observe a 5-day working week.
- Thorough knowledge of Windows 10 Operating System.
- Good working knowledge of Windows, MS Office 365 & internet technologies.
- Basic networking concepts, troubleshooting LAN/remote access problems.
- Expertise in configuring and troubleshooting Office365, MS Outlook 2016 or later Ability and willingness to learn quickly, keep knowledge current.
NCR Off Campus Drive 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
We wish you the best of luck in your NCR Off Campus Drive. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.