Eastman Hiring Application Support Analyst At Hyderabad

About Eastman Off Campus Drive

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability.

The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA.

Eastman Off Campus Drive 2024 Details

Job Description For Eastman Recruitment 2024

• Proficient use of the English language, both written and verbal.
• Good communication skills, quick Learning ability , interested working in support function.
• Strong interpersonal and appropriate professional, courteous, and respectful communication skills.  Effective and proactive communication on issues, status, etc…  
• Able to follow documented processes.  
• Able to learn and use software used to manage and monitor corporate batch job processing environment. (e.g.UC4 software)
• Able to use analytical skills in diagnosing, resolving, and minimizing job processing problems.
• Able to monitor and perform first line troubleshooting support based on training and documentation provided.
• Able to work collaboratively with other Global IT resources to ensure proper handling of UC4 and SAP functions. 
• Able to work a 12-hour shift schedule; be willing to work limited overtime as needed (vacation, sickness relief, etc (12 Hrs. shift per day. ( 4 days work , 4 days OFF ))
• Follow site and department safety requirements.
• Assume proper level of ownership of problems and opportunities and follow through to resolution
• Follow Company and Site Dependability Guidelines
• Candidate must be in Hyderabad . No WFH due to nature of the job.

Working conditions/Physical requirements:

• This job, currently requires  to work a rotating 12-hr shift (12-hr days and 12-hr nights). The job provides around the clock coverage for monitoring and first line error troubleshooting support within SAP and utilizing the UC4 job processor and calendar scheduling functions.  

Job Responsibilities and Technical Skills (Training would be provided)

• Support Global IT organization with the:
  • Monthly and Annual Financial Closing process
• Follow documented processes for failed backups: 
  • Monitor restarted jobs for completion
  • Restart jobs
• Work done on each shift is to be documented for review by the next shift and also for review by IT Supervision each morning.  
• Communication and coordination with other groups:
  • Establish and maintain communication on service disruptions and problems to address concerns, escalations, and resolutions.
  • Work with support analyst to assist, identify and implement procedures and processes
  • Make sure all check sheets are followed and spreadsheets are properly filled out
  • Coordinate scheduling and performing preventative maintenance with others  
• Creation, scheduling, and processing of batch jobs

Qualifications

• Education:  Bachelor of Engineering 
• Experience: Fresher Entry level job with little or no prior relevant work experience. Acquires basic skills to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.

Eastman Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY DIRECT LINK !

We wish you the best of luck in your Eastman Off Campus Drive. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.