Wipro Freshers Recruitment 2023 For Customer Service Representative | BE/ B.Tech/ Any Degree Graduates

Wipro Freshers Recruitment 2023 For Customer Service Representative At Gurugram Location For Candidates Who Have Completed Education In BE/ B.Tech/ Any Degree Branches Are Eligible To Apply. 

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Wipro Freshers Recruitment 2023 For Customer Service Representative

Company NameWipro
Name of PostCustomer Service Representative
No Of PostNot Mentioned
Who Can Apply ?BE/ B.Tech/ Any Degree
Which Batch Students Eligible2022/2023 Batch
Job LocationGurugram
SalaryAs Per Company Standards
Application ModeOnline
Last Date To ApplyNot Mentioned
Official Websitewww.wipro.com

Job Description

  • Your Impact as a Customer Service Representative
  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level,
  • handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

Roles & Responsibilities:

  • You bring knowledge & expertise Required Experience

Job Requirements

  • Experience 0- 2 yrs
  • Excellent communication skills
  • Internal to Wipro
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and fun@work
  • Depends on Process/Client alignment

★★ You Can Also Check Relevent Jobs ★★

BPO JobsGurugram Jobs
Fresher JobsGovernment Jobs

How To Apply For Wipro Freshers Recruitment 2023

  • Step 1 : Eligible candidates apply this drive online by below link
  • Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
  • Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
To Apply Wipro Freshers RecruitmentClick Here

Note : Apply The Job Before Link Expires.

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