Wipro Freshers Recruitment 2023 For Customer Service Representative At Gurugram Location For Candidates Who Have Completed Education In BE/ B.Tech/ Any Degree Branches Are Eligible To Apply.
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Wipro Freshers Recruitment 2023 For Customer Service Representative
| Company Name | Wipro |
| Name of Post | Customer Service Representative |
| No Of Post | Not Mentioned |
| Who Can Apply ? | BE/ B.Tech/ Any Degree |
| Which Batch Students Eligible | 2022/2023 Batch |
| Job Location | Gurugram |
| Salary | As Per Company Standards |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | www.wipro.com |
Job Description
- Your Impact as a Customer Service Representative
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level,
- handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Roles & Responsibilities:
- You bring knowledge & expertise Required Experience
Job Requirements
- Experience 0- 2 yrs
- Excellent communication skills
- Internal to Wipro
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program**
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun@work
- Depends on Process/Client alignment
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How To Apply For Wipro Freshers Recruitment 2023
- Step 1 : Eligible candidates apply this drive online by below link
- Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
Note : Apply The Job Before Link Expires.
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