Unisys Freshers Recruitment 2023 For Service Desk Associate At Bangalore Location For Candidates Who Have Completed Education In Any Graduate Branches Are Eligible To Apply.
| WhatsApp / Instagram Job Alert | Must Join Here |
| Telegram Job Alert | Must Join Here |
| Linkedin Job Alert | Must Join Here |
| Google Job Alert | Must Join Here |
Unisys Freshers Recruitment 2023 For Service Desk Associate
| Company Name | Unisys |
| Name Of Post | Service Desk Associate |
| No Of Post | Not Mentioned |
| Who Can Apply ? | Any Graduate |
| Which Batch Students Eligible | 2021/2022 Batch |
| Job Location | Bangalore |
| Salary | As Per Company Standards |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | www.unisys.com |
Job Description
- First point of contact for all end user reported issues or requests.
- Typically provides technical support for Internal and External customers.
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
- Maintains call quality and response times as per the agreed SLA’s.
- Maintains records of calls and ensure all cases are updated in the system.
- Support multiple clients through customer service professionalism and insight.
Job Requirements
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
How To Apply For Unisys Freshers Recruitment 2023
- Step 1 : Eligible Candidates Apply This Drive Online By Below Link
- Step 2 : Complete Application Form And Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter And Crack The Interview
| To Apply Unisys Freshers Recruitment | Click Here |
Note : Apply The Job Before Link Expires.
I Hope This Article Will Help You, If You Liked This Article, Then Please Share To Your Friends. You Can Also Ask Your Doubts On Below Comment Form. Thank You
