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Sitel India Off Campus Drive 2020 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Sitel India company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE / B.Tech , ME / M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Sitel India address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
Sitel India Off Campus Drive 2020 Details :
Company Profile : Sitel India Pvt Ltd
Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. We partner with our clients to effectively harness our industry’s explosive digital transformation to ensure an innovative, end-to-end solution to managing and enhancing the customer experience.
Company Profile : www.sitel.com
Job Position : Trainee - Technical Support
Job Location : Chennai
Qualification : BA/B.Sc/B.Com/BCA/BBA
Experience : Freshers
Salary : As Per Company Standards
Eligibility Criteria for Sitel India Jobs 2020 :
- Educational Qualification: BA/B.Sc/B.Com/BCA/BBA
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2018/2019/2020 graduates
Job Description For Sitel India Jobs 2020 :
As the first point of contact, you will guarantee the quality of the customer care service
- Manage all incoming technical support requests from clients via email and online chat (diagnosis and prioritization of requests)
- Troubleshooting reported issues, resolve via documented process and response templates or escalate them
- Answer inbound chat & OB , covering a full range of Client’s products and services including obtaining all information necessary for resolution of transaction.
- Achieve sales metrics by effectively communicating benefits of products and services to customers.
- Be knowledgeable of all Client marketing initiatives and effectively communicate marketing campaigns and promotions to customers.
- Utilize all available resources to reach out to prospects and turn those prospects into customers
- Sales through Customer Service
- All other duties as assigned
- Follow standard processes and procedures;
- Identify and escalate priority issues per Client specifications;
- Redirect problems to appropriate resource;
- Accurately process and record call transactions using a computer and designated tracking software;
- Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
- Follow up and make scheduled call backs to customers where necessary;
- Stay current with system information, changes and updates
- Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
Skills Required For Sitel India Jobs 2020 :
- Fresher to 2 years from Any customer service Background. Experience in customer service or technical support preferred.
- Graduations - Any graduate
- Candidate must have Excellent communication skills (English) – oral/ Written /Chat
- Must be flexible with rotational night shifts
Documents to be Carried for Sitel India Jobs 2020 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Sitel India Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Step#1: Go to above link, enter your Email Id and submit the form.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription
Step#3: Open the Email and click on confirmation link to activate your Subscription. ! DONE !
Step#4: Apply Link : Click Here
Note : Apply The Job Before Link Expires.
Sitel India Off Campus Drive 2020 – Frequently Asked Questions
How to apply for Sitel India Off Campus 2020 Drive?
To apply for the Sitel India Off Campus Drive, candidates have to visit the official site at sitel.com. Or else, check Studentscircles.Com to get the direct application link.
What is the Sitel India Off Campus Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide Sitel India Job Updates?
Yes,StudentsCircles provides Sitel India Job Updates.
Does Studentscircles provide Sitel India Placement Papers?
Yes, StudentsCircles provides Sitel India Placement papers to find it under the placement papers section.