Replicon Hiring Product Support Associate at Bangalore Location For Candidates Who Have Completed Education In BE/ B.Tech/ ME/ M.Tech Branches Are Eligible To Apply. Here You Can Find The Replicon Recruitment Educational Qualification, Salary, Selection Process, Interview Details.

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Replicon Hiring Product Support Associate

Company Name	Replicon
Name Of Post	Product Support Associate
Who Can Apply ?	BE/ B.Tech/ ME/ M.Tech
Which Batch Students Eligible	2021/2022/2023 Batch
Job Location	Bangalore
Salary	As Per Company Standards
Application Mode	Online
Last Date To Apply	Not Mentioned
Official Website	www.replicon.com

Job Description

The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Sales force and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing.
The application support specialist in Replicon is not only a Support professional, but also a researcher, a tester and a consultant to both customers and product management.
In this role you will be working with customers from all over the world including countries like Nigeria, South Africa and Antarctica resolving Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon.

Key Responsibilities:

Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
Solid understanding of products limits and suggesting ways of improving the product.

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Job Requirements

Any Bachelor’s Degree
At least 6 months to 3 years of experience in software application support and/or infrastructure support
Should have good knowledge in Trouble shooting preferably IT application support.
Excellent written and oral communication skills
Demonstrated superior customer service skills
Ability to adapt to new technology and work on the same.
Open to work in a 24/7 support environment.

How To Apply For Replicon Product Support Associate Jobs 2023

Step 1 : Eligible Candidates Apply This Job By Below Link
Step 2 : Complete Application Form And Submit Your Resume Along With Cover Letter
Step 3 : After Completing Above 2 Steps You Get Interview Call Letter And Crack The Interview

To Apply Replicon Product Support Associate

Click Here

Note : Apply The Job Before Link Expires.

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