Pegasystems Hiring Technical Support Engineer At Hyderabad

Karthik Ps By Karthik Ps 4 Min Read
Pegasystems Careers
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About Pegasystems Careers

Pega provides a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.

Pegasystems Careers 2024 Details

Company NamePegasystems
Job RoleEngineer, Technical Support
Job TypeFull Time
Job LocationHyderabad
EducationBE/ B.Tech
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.pega.com

Job Description For Pegasystems Recruitment 2024

The Technical Support Engineer (TSE) is a key technical role within Global Customer Support (GCS) and the first point of contact for customers to address issues.  This position develops customer satisfaction and loyalty by providing superior support services for Pega’s products.

What You’ll Do at Pega:

The TSE uses their understanding of Pegasystems’ products, the technical environment in which they run, and our customers’ business objectives to drive support cases to timely and quality clarification and subsequent resolution by themselves or others in Pega.

Who You Are:

  • Minimum of 2 years of experience in a Product Support/Development.
  • Strong understanding in Core Java/JEE skills.
  • Knowledge of KAFKA is preferred.
  • Knowledge on Cassandra is preferred.
  • Good working knowledge on Databases (ex. Postgres, Oracle, MySql).
  • Strong troubleshooting and debugging skills, and has experience in analyzing, troubleshooting, and resolving enterprise software issues.
  • Pega Platform Certifications on Pega 7.x/8.x CSA/CSSA is preferred.
  • Certification on Pega Decisioning Consultant (CPDC) is preferrable.
  • Strong interest and desire to learn BPM and working experience on Pega Platform.
  • Good oral and written communication skills, besides being a great team player.
  • Ability to work effectively with diverse stakeholders and ability to coordinate with multiple teams to achieve results.
  • Experience and ability to advise, train and mentor team members on customer issues resolution
  • Strong decision-making and problem-solving skills.
  • Must be able to work autonomously or as part of a team to support and contributes to a cohesive overall organization.
  • Ability to learn new technologies very quickly and resolve any problems involved in integrating new technologies with our in-service products.

What You’ve Accomplished:

  • Strong analytical and problem-solving skills.
  • Should have extensive experience at Core Java, JSP, Servlets and JDBC
  • In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems.

Pegasystems Careers 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY DIRECT LINK !

We wish you the best of luck in your Pegasystems Careers. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a HR Consultant based in chennai, and I have a deep passion for recruitment industry since 2015. Whether it's job updates, mock interview, I'm constantly exploring and sharing my insights.