Oracle Freshers Recruitment 2023 For Customer Service Analyst At Bangalore Location For Candidates Who Have Completed Education In BE/ B.Tech Branches Are Eligible To Apply.
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Oracle Freshers Recruitment 2023 For Customer Service Analyst
| Company Name | Oracle |
| Name Of Post | Customer Service Analyst |
| No Of Post | Not Mentioned |
| Who Can Apply ? | BE/ B.Tech |
| Which Batch Students Eligible | 2022/2023 Batch |
| Job Location | Bangalore |
| Salary | As Per Company Standards |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | Www.oracle.Com |
Job Description
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Ideal candidate would have prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web, internal knowledgebase, MSOffice tools and our Electronic Support Service Offerings. In addition, you will need to understand the use of operating systems, hardware environments, software, networking, Oracle products and how they all interrelate in a customer environment. Bachelors degree and prior related experience, an ideal candidate will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success.
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How To Apply For Oracle Freshers Recruitment 2023
- Step 1 : Eligible Candidates Apply This Drive Online By Below Link
- Step 2 : Complete Application Form And Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter And Crack The Interview
| To Apply Oracle Freshers Recruitment | Click Here |
Note : Apply The Job Before Link Expires.
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