NTT Hiring MS Engineer At Bangalore Location For Candidates Who Have Completed Education In BE/ B.Tech/ Diploma Branches Are Eligible To Apply.
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NTT Hiring MS Engineer
| Company Name | NTT Global |
| Name Of Post | MS Engineer |
| No Of Post | Not Mentioned |
| Who Can Apply ? | BE/ B.Tech/ Diploma |
| Which Batch Students Eligible | 2022/2023 Batch |
| Job Location | Bengaluru |
| Salary | As Per Company Standards |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | global.ntt |
Job Description
The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The MS Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests.
Key Roles and Responsibilities:
- Monitors client infrastructure and solutions
- Identify problems and errors prior to or when they occur
- Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
- Investigate first line incidents assigned and identify the root cause of incidents and problems
- Fulfil approved requests following agreed procedures
- Provide telephonic or chat support to clients when required
- Execute approved maintenance activities including patching and configuration changes
- Follow the required handover procedures for shift changes to ensure service continuity
- Report and escalate incidents where necessary
- Ensure the efficient and comprehensive resolutions of incidents and requests
- Proactively identify opportunities for work optimisation
- Update existing knowledge articles or create new ones
- Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.
Job Requirements
- Up to date and relevant ITIL certification (Foundation Level)
- Cisco Certified Network Associate – Routing and Switching (CCNA-R/S)
- Cisco Certified Network Associate – Wireless (CCNA-WL)
- Riverbed Certified Solutions Associate – WAN Optimization (RCSA-W)
- Cisco Certified Network Associate – Security (CCNA-SEC)
- Check Point Certified Security Administrator (CCSA)
- Check Point Certified Security Administrator NG with Application Intelligence (CCSA-NG AI)
- VMware Certified Professional vSphere
- IP, WINS, DHCP, DNC, etc
- MS-Office, MS-Outlook, Symantec Backup Exec, Symantec EndPoint Protection, Symantec System Recovery, Citrix Go-To-Assist
- MS-Active Directory
- MS-Windows Server
- MS-Windows XP Professional
- MS-Windows Terminal Server
- MS-Exchange Server
- MS-SQL Server
- MS-IIS Server
- Citrix Metaframe
- Switches and Routers
- SonicWall Firewalls and SSL VPN Security Appliances
- Cisco Firewalls and Routers
- Cisco Certified Network Associate – Data Center (CCNA-DC)
- MCSA+VCP, RHCE or equivalent
- Cisco Certified Network Associate – Video (CCNA-VID)
- Cisco Certified Network Associate – Voice (CCNA-V)
How To Apply For NTT MS Engineer Jobs 2023
- Step 1 : Eligible Candidates Apply This Drive Online By Below Link
- Step 2 : Complete Application Form And Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter And Crack The Interview
| To Apply NTT MS Engineer Jobs | Click Here |
Note : Apply The Job Before Link Expires.
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