About LimeChat
Founded by Nikhil Gupta and Aniket Bajpai, alum of IIT Delhi, LimeChat is world’s first Level 3 AI, human-level chatbot startup that enables D2C brands leverage conversational marketing and provide industry-best customer support automation.
By using the power of human-level AI conversations LimeChat is currently able to increase campaign conversions by 3x, reduce support workloads by 70%, and improve customer satisfaction by creating the most compelling user experiences for D2C brands.
We have quickly grown to service 250+ clients and build a team of 60+ rockstars. Our clientele includes top D2C brands of India such as Wow Skin Science, Mosaic Wellness, Mamaearth, Neeman’s, etc.
LimeChat Off Campus Drive 2024 Details
| Company Name | LimeChat |
| Job Role | Tech Support Engineer |
| Job Type | Full Time |
| Job Location | Bangalore |
| Education | BE/ B.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.limechat.ai |
Job Description For LimeChat Recruitment 2024
- Handle calls from customers and provide them with a solution to their queries.
- Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.
- Own getting a resolution for issues & coordinate with other teams to resolve problem
- Become an expert in Limechat’s product and educate customers on the use and benefits of our product
- Efficiently set goals and work on them so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
- Should be able to handle day to day tickets
- Collaborate closely with other teams to ensure an exceptional customer experience and take care of any customer issues
- Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development
- Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
Requirements
- Possess strong phone, written, and verbal communication skills
- Confident, high energy, self-motivated, and a true team player
- Demonstrated ability and desire to work and excel in a fast-paced environment
- Excellent multitasking and project management skills
- A startup mentality with a bias to action
- Enjoy talking about technical concepts, have a great data-driven & process-oriented approach
- Understanding of Internet and web applications with a desire to learn new technologies
- Quick learner with execution orientation who is outcome-focused.
- Excited by working with a product that is constantly evolving.
- Well-organised, with high attention to detail and the ability to prioritise
- Experience of working on a Ticketing Tool (good to have)
- Should be able to handle SQL queries (good to have)
- Experience with Network logs (good to have)
LimeChat Off Campus Drive 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note :Â Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your LimeChat Off Campus Drive. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
