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Ixigo Off Campus Drive 2021 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Ixigo company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE / B.Tech , ME / M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Ixigo address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
Ixigo Off Campus Drive 2021 Details :
Company Profile : Ixigo
Launched in 2007, ixigo is India’s #1 mobile travel platform with over 150 million users. It is an intelligent, AI-based travel app that helps travellers organise, book and track their trips. ixigo’s vision is to empower travellers with trustworthy & personalised travel recommendations.
Company Website : www.ixigo.com
Job Position : Quality Analyst
Job Location : Gurgaon
Qualification : BE/B.Tech/B.Sc/BCA
Experience : 0 - 2 Years
Salary : As Per Company Standards
Eligibility Criteria For Ixigo Jobs 2021 :
- Educational Qualification: BE/B.Tech/B.Sc/BCA
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description For Ixigo Jobs 2021 :
We are looking to hire a Quality Analyst, Customer Experience to play the key role of managing process quality for customer service. He/She will drive the execution for running ixigo’s day-to-day quality processes, improve operational efficiency, and provide customer insights to product, tech and marketing teams to enable continuous customer experience enhancements.
As Quality Analyst – Customer Experience, you will be responsible for :
- Monitoring calls/emails/chats as per audit forms & identify Fatal & Non-fatal errors
- Identifying historical trends through data analysis to uncover agent training needs
- To conduct regular Feedback sessions for Agents and trainers
- Publish daily, weekly & monthly Quality Reports
- To conduct calibration sessions with operations and training team
- Conduct quality improvement sessions for agents or train the trainer sessions
- Define SOPs as per process updates/product developments & cascade to team
- Designing Audit forms in line with process guidelines across touchpoints
Skills Required For Ixigo Jobs 2021 :
- Bachelor’s degree - Minimum 2 years of experience as a QA in the ecommerce or travel sector.
- Excellent verbal, written, analytical and communication skills
- Outstanding customer service skills and dedication to providing customer care
- Must be a self-motivator and self-starter
- Focus on quality and customer service
- Ability to multitask and successfully operate in a fast paced, team environment
- Flexible working on some weekends & holidays
- Excellent knowledge of MS Word, PowerPoint & Advanced Excel
- SOP & Content Design experience
- Excellent Communication Skills
Documents to be Carried for Ixigo Jobs 2021 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Ixigo Jobs 2021 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Step#1: Go to above link, Follow Us On Instagram.
Note: If Already Followed, Directly Apply Through Step#2
Step#2: Apply Link : Click Below Link To Apply
Note : Apply The Job Before Link Expires.
Ixigo Off Campus Drive 2021 – Frequently Asked Questions
How to apply for Ixigo Off Campus 2021 Drive?
To apply for the Swiggy Off Campus Drive, candidates have to visit the official site at Ixigo.com. Or else, check Studentscircles.Com to get the direct application link.
What is the Ixigo Off Campus Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide Ixigo Job Updates?
Yes,StudentsCircles provides Ixigo Job Updates.
Does Studentscircles provide Ixigo Placement Papers?
Yes, StudentsCircles provides Ixigo Placement papers to find it under the placement papers section.