IBM Off Campus Drive 2024 | Technical Support Engineer

Karthik Ps By Karthik Ps 5 Min Read
IBM Off Campus Drive
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About IBM Off Campus Drive 2024

International Business Machines Corporation, commonly known as IBM, is a multinational technology and consulting company with a rich history dating back to its founding in 1911. Headquartered in Armonk, New York, IBM has played a pivotal role in the development of the computing industry. IBM operates in various segments, including Cloud & Cognitive Software, Global Business Services, Global Technology Services, Systems, and Financing. The company is renowned for its contributions to the field of computer hardware, software, and services.

Over the years, IBM has been a pioneer in technological advancements, producing iconic innovations such as the IBM PC, the System/360 mainframe, and the Watson artificial intelligence system. The company has a strong focus on research and development, investing significantly in cutting-edge technologies like artificial intelligence, blockchain, and quantum computing.

IBM is also a major player in the enterprise solutions and consulting services space, providing businesses with a range of services, including cloud computing, analytics, and cybersecurity. The company has a global presence, serving clients across various industries and sectors.

IBM Off Campus Drive 2024 Details

Company NameIBM
Job RoleTechnical Support Engineer
Job TypeFull Time
Job LocationBangalore
EducationBE/ B.Tech
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.ibm.com

Job Description For IBM Off Campus Drive 2024

We are looking for Software Engineers who are self-starters, quick learners, and who enjoy working in a challenging, fast paced environment. Members of our teamwork with the world’s leading companies in industries including banking, commerce, insurance, social media, transportation and governments as they enable their mission critical business applications via the web.

Responsibilities:

  • Providing remote technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills.
  • Performing and managing medium to complex production (Technical) support tasks and activities that require beginner to subject matter knowledge regarding application and its functionality.
  • In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem’s root cause.
  • Our engineers continually flex their technology skills through driving problem resolution using improvements to existing and/or new technical support tools and procedures which can often include examining source code, providing feedback to development for product improvement, creating test cases, creating tools or providing debug modules to our clients.
  • This position is specifically for Technical Support Engineer candidates who will be part of a worldwide team responsible for diagnosing and troubleshooting appliance hardware, software & firmware problems within IBM Automation spanning multiple operating systems, virtual, and cloud.
  • Must be willing to work on a weekend rotation to lead diagnosis of critical customer outages.

Required Technical and Professional Expertise

  • Distributed/UNIX/Linux operating systems
  • Knowledge of public or private cloud and knowledge of infrastructure and software
  • Knowledge of IBM Storage technologies eg. V7000, FS900
  • Understanding of Networking  
  • Knowledge on Compute, VMs – VMWare, KVM
  • Working knowledge of database systems
  • Ability to troubleshoot and identify the root cause of issues
  • English language skills including read, write and speak

Preferred Technical and Professional Experience

  • Communication and customer focus skills – be able to understand customer problems and articulate complex problems
  • Bachelors Degree in Computer Science or related field preferred

IBM Off Campus Drive 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your IBM Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a HR Consultant based in chennai, and I have a deep passion for recruitment industry since 2015. Whether it's job updates, mock interview, I'm constantly exploring and sharing my insights.