Genpact Hiring Associate Web Support At Bangalore Location For Candidates Who Have Completed Education In Any Graduate Branches Are Eligible To Apply.
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Genpact Hiring Associate Web Support
Company Name | Genpact |
Name Of Post | Associate Web Support |
No Of Post | Not Mentioned |
Who Can Apply ? | Any Graduate (Exceept BE/B.Tech) |
Which Batch Students Eligible | 2022/2023 Batch |
Job Location | Bengaluru |
Salary | As Per Company Standards |
Application Mode | Online |
Last Date To Apply | Not Mentioned |
Official Website | www.genpact.com |
Job Description
- Creation of user SSOs for various Web Portals, On-boarding users on the Web portals basis user account/company entitlements and taking actions accordingly if requirements are not met.
- Coordinating with various teams for rectification of user account details in case of data discrepancy related/not related to Entitlements basic company agreement/ entitlements
- Handling user queries(Internal Employees /Contractors & External Suppliers/ Customers) for web portals related to access/application issues/common troubleshooting etc.
- Query escalation to various L2 teams basis application. Coordinating with Application owners or product support teams/product owners resolution of application issues reported by users.
- Drive and support continuous improvement efforts through LEAN philosophy
Job Requirements
- Effective probing skills and analysing / understanding skills
- Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
- Customer Support/Service
- Strong attention to detail
- Working knowledge of Microsoft tool like word, Excel and PowerPoint
- End User Support
- Problem Solving Skills
- Identifying Process Improvements
How To Apply For Genpact Hiring Associate Web Support Jobs 2023
- Step 1 : Eligible Candidates Apply This Drive Online By Below Link
- Step 2 : Complete Application Form And Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter And Crack The Interview
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