FICO Off Campus Drive 2022 | Customer Support Engineer | BE/B.Tech – CSE,IT,ECE

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FICO Off Campus Drive 2022 – Off Campus Jobs, Walkin Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : FICO company is going to recruit candidates for graduates through off campus. The candidates who are completed in  BE/B.Tech, ME/M.TechMCA, Any Degree Branches Eligible to apply. Here you can check  FICO address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.

FICO Off Campus Drive 2022 Details

Company NameFICO
Name of PostCustomer Support – Engineer I
No Of PostNot Mentioned
Who Can Apply ?BE/B.Tech
Which Batch Students Eligible2021/2022 Batch
Job LocationBengaluru
SalaryRs 4.5 LPA
Application ModeOnline
Last Date To ApplyNot Mentioned
Official Websitewww.fico.com

About The Company

Headquartered in Silicon Valley USA, FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations.

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Job Description For FICO Off Campus Drive 2022

As a Product Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio.  You’ll collaborate through innovation with IT, operations teams, product development and product management.” – VP, Product Support.

  • What You’ll Contribute
  • Product/Customer support for global clients.
  • Manage the flow of customer’s incidents via telephone, Cases/Incidents, and working with next level support, Infrastructure teams, Product teams and manage end-to-end communication with clients based on agreed SLAs.
  • Triage and escalate incidents in a timely manner according to standard operating procedures.
  • Act as a liaison between engineering and consulting teams to resolve incidents.
  • Maintain and determine ways to improve the customer experience, always demonstrating a strong client-focus with professional communication.
  • On-board customers to the support portal in real-time for assigned region.
  • Exercise judgment within defined practices and procedures, provide status on progress and makes recommendations on process improvements.
  • Manage work assignments, priorities, and schedules with input from senior specialists or direct manager.

Skills Required For FICO Off Campus Drive 2022

  •  Bachelor’s degree or equivalent.
  • Sound understanding in managing, handling, and troubleshooting multi-tier Cloud applications/software products and on-premise solutions.
  • Good customer-facing skills in general to handle phone and emails of clients.
  • Good understanding about Enterprise level application support and infrastructure Support.
  • Good knowledge on Cloud Platform.
  • Flexible to work primarily in shifts, 24×7 environment
  • Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality.
  • Ability to prioritize and manage multiple incidents.
  • Demonstrated ability to interact with diverse customer base successfully.
  • Knowledge/prior exposure to Incident/Problem/Change Management. Process knowledge e.g. managing / tracking / etc.
  • Thrives in a fast-paced environment with the ability to successfully manage and prioritize multiple tasks.
  • Understanding of ITIL framework
  • Knowledge of AWS concepts
  • Basic knowledge on Monitoring tools.
  • Excellent written and verbal skills.

★ You Can Also Check ★

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Selection Process For FICO Off Campus Drive 2022

  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview

FICO Placement Papers 2022 – Download Pdf

Willing to crack the FICO Written Test easily? then these Placement Papers 2022 will help a lot. Candidates who are looking for the FICO Placement Papers can put an end to their search. On this page, we are providing all the MNC and other companies Placement Papers in PDF format. So the candidates who had recently applied for the FICO Job Openings 2022 can visit this page and download the written test papers free of cost.

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Aspirants can easily access the placement papers provided on this page. Solving more and more Placement Papers, you can easily attempt the Placement Test. By going through the papers the candidates can feel it as the real company placement test paper. The candidates can use these placement papers as the mock test to check their knowledge on each subject.

FICO Placement Papers 2022 – Pdf DownloadDownload Here

Documents to be Carried for FICO Jobs 2022

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

How To Apply For FICO Jobs 2022

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

Register Here

Step#1: Go to above link, Follow Us On Instagram.

Note: If Already Followed, Directly Apply Through Step#2

Step#2: Apply Link : Click Below Link To Apply

To Check FICO Off Campus Drive 2022Notification Here

DOUBLE CLICK TO APPLY DIRECT LINK !

Note : Apply The Job Before Link Expires.

FICO Off Campus Drive 2022 – Frequently Asked Questions

How to apply for FICO Off Campus Drive 2022 ?

To apply for the FICO Off Campus Drive , candidates have to visit the official site at fico.com. Or else, check Studentscircles.Com to get the direct application link.

What is the FICO Off Campus Selection Process?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Does Studentscircles provide FICO Job Updates?

Yes,StudentsCircles provides FICO Job Updates.

Does Studentscircles provide FICO Placement Papers?

Yes, StudentsCircles provides FICO Placement papers to find it under the placement papers section.

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