Deloitte Fresher Jobs 2023 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Syllabus, Exam Pattern, Selection Process: Deloitte Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the Deloitte address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
|WhatsApp / Instagram Job Alert||Must Join Here|
|Telegram Job Alert||Must Join Here|
|Degree Job Alert||Must Join Here|
|Civil/Mechanical/Electrical Job Alert||Must Join Here|
|Government Job Alert||Must Join Here|
|Linkedin Job Alert||Must Join Here|
|Google Job Alert||Must Join Here|
About The Company
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte Fresher Jobs 2023 Details
|Name of Post||GTLO-Customer Support-Analyst|
|No Of Post||Not Mentioned|
|Who Can Apply ?||BE/B.Tech/B.Sc/BCA|
|Which Batch Students Eligible||2021/2022 Batch|
|Salary||Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )|
|Last Date To Apply||Not Mentioned|
Job Description For Deloitte Fresher Jobs 2023
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.
What you’ll do
- Customer handling skills – Call etiquettes
- End to End ticket management
- Basis ITIL concepts of Incident, problem & change management is must
- Experience in managing voice & non-voice support (Calls, chats & email)
- Adhering to SLAs like response time of an email & chat. ASA for calls & etc.
- Performing as per set standard on metrics like C-SAT, AHT, FCR, schedule adherence, escalation threshold, quality scores, & etc. Zero RED light calls for entire year. Understanding on above metrics is mandate
- Client value add, prioritization of issues, VIP support and calculating business impact are basic expectations from the person who would work in this role
- Process incoming service requests, incidents and change requests and formulate appropriate response
- Manage multiple support mailboxes and respond to emails
- Triage and troubleshoot issue(s) reported on all applications.
- Report and record any new defects on all applications.
- Communicate with end users including external (non- Deloitte) client users, this includes contacting Partners, Directors and Senior Managers from client organization
- Troubleshoot and resolve technology related issues on technologies such as MS Office, and custom-built applications primarily on Microsoft stack (ASP.NET, C#, Active Directory and DPASS)
- Provision user accounts for external (non- Deloitte) client users
Skills Required For Deloitte Fresher Jobs 2023
The ideal candidate should:
- Comfortable to work in 24*7 environment (rotating shift changes up to every month):
- Have passion on technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
- Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
- Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.
- Exceptional attention to detail and willingness to work in a demanding and results-oriented global Business environment with frequently changing priorities.
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
Selection Process For Deloitte Fresher Jobs 2023
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Also Read : 10 Ways To Improve Your Resume Score
Deloitte Placement Papers 2023 – Download Pdf
Are you ready to pass your way through the written Test effortlessly? These papers for the 2023 Placement Test can be very helpful. Candidates looking for Deloitte Placement Papers will be able to end their hunt. Here, we have all the MNC and other businesses Placement Papers in PDF format. For those who recently applied for Deloitte Jobs 2023 can go to this page to download the test papers for written examination for free.
Candidates can access easily the practice papers here. In addition to completing more Placement Papers, you can effortlessly take to pass the Placement Test. After going through the questions, they can get a feel like a real company placement test. Candidates could use these test questions as a mock test to assess their knowledge of every subject.
|Deloitte Placement Papers 2023 – Pdf Download||Download Here|
Documents to be Carried for Deloitte Jobs 2023
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Deloitte Jobs 2023
- Step 1 : Eligible candidates apply this drive online by below link
- Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
Note : Apply The Job Before Link Expires.
Deloitte Fresher Jobs 2023 – Frequently Asked Questions
How to apply for Deloitte Fresher Jobs 2023 ?
To apply for the Deloitte Fresher Jobs , candidates have to visit the official site at www.deloitte.com Or else, check Studentscircles.Com to get the direct application link.
What is the Deloitte Fresher Jobs Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide Deloitte Job Updates?
Yes,StudentsCircles provides Deloitte Job Updates.
Does Studentscircles provide Deloitte Placement Papers?
Yes, StudentsCircles provides Deloitte Placement papers to find it under the placement papers section.