Learn How To Crack Deloitte Careers 2022 – Off Campus Jobs, Walkin Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Deloitte company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Deloitte address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
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About The Company
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
Deloitte Careers 2022 Details
|Name of Post||GTLO-Customer Support-Analyst|
|No Of Post||Not Mentioned|
|Who Can Apply ?||Any Degree|
|Which Batch Students Eligible||2021/2022 Batch|
|Job Location||Hyderabad, Telangana|
|Salary||Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )|
|Last Date To Apply||Not Mentioned|
Job Description For Deloitte Careers 2022
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.
What you’ll do
- End to End ticket management
- Customer handling skills – Call etiquettes
- Basis ITIL concepts of Incident, problem & change management is must
- Experience in managing voice & non-voice support (Calls, chats & email)
- Adhering to SLAs like response time of an email & chat. ASA for calls & etc.
- Performing as per set standard on metrics like C-SAT, AHT, FCR, schedule adherence, escalation threshold, quality scores, & etc. Zero RED light calls for entire year. Understanding on above metrics is mandate
- Client value add, prioritization of issues, VIP support and calculating business impact are basic expectations from the person who would work in this role
- Process incoming service requests, incidents and change requests and formulate appropriate response
- Manage multiple support mailboxes and respond to emails
- Triage and troubleshoot issue(s) reported on all applications.
- Report and record any new defects on all applications.
- Communicate with end users including external (non- Deloitte) client users, this includes contacting Partners, Directors and Senior Managers from client organization
- Troubleshoot and resolve technology related issues on technologies such as MS Office, and custom-built applications primarily on Microsoft stack (ASP.NET, C#, Active Directory and DPASS)
- Provision user accounts for external (non- Deloitte) client users
Skills Required For Deloitte Careers 2022
- Have passion on technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
- Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
- Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.
- Exceptional attention to detail and willingness to work in a demanding and results-oriented global business environment with frequently changing priorities.
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
- Any Graduate
- 0-1 year experience
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
Selection Process For Deloitte Careers 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Also Read : 10 Ways To Improve Your Resume Score
Deloitte Placement Papers 2022 – Download Pdf
Willing to crack the Deloitte Written Test easily? then these Placement Papers 2022 will help a lot. Candidates who are looking for the Deloitte Placement Papers can put an end to their search. On this page, we are providing all the MNC and other companies Placement Papers in PDF format. So the candidates who had recently applied for the Deloitte Job Openings 2022 can visit this page and download the written test papers free of cost.
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Aspirants can easily access the placement papers provided on this page. Solving more and more Placement Papers, you can easily attempt the Placement Test. By going through the papers the candidates can feel it as the real company placement test paper. The candidates can use these placement papers as the mock test to check their knowledge on each subject.
|Deloitte Placement Papers 2022 – Pdf Download||Download Here|
Documents to be Carried for Deloitte Jobs 2022
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Deloitte Jobs 2022
- Step 1 : Eligible candidates apply this drive online by below link
- Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
Note : Apply The Job Before Link Expires.
Deloitte Careers 2022 – Frequently Asked Questions
How to apply for Deloitte Careers 2022 ?
To apply for the Deloitte Careers , candidates have to visit the official site at www.deloitte.com Or else, check Studentscircles.Com to get the direct application link.
What is the Deloitte Careers Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide Deloitte Job Updates?
Yes,StudentsCircles provides Deloitte Job Updates.
Does Studentscircles provide Deloitte Placement Papers?
Yes, StudentsCircles provides Deloitte Placement papers to find it under the placement papers section.