Cognizant Freshers Recruitment 2023 For Associate At Bangalore Location For Candidates Who Have Completed Education In BE/ B.Tech Branches Are Eligible To Apply.
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Cognizant Freshers Recruitment 2023 For Associate
|Name of Post||Associate|
|No Of Post||Not Mentioned|
|Who Can Apply ?||BE/ B.Tech|
|Which Batch Students Eligible||2022/2023 Batch|
|Salary||As Per Company Standards|
|Last Date To Apply||Not Mentioned|
- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC frame work as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement.
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
- Effective floor Management.
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to team lead on team’s performance rating.
Good To Have Skills
- eCommerce store
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How To Apply For Cognizant Freshers Recruitment 2023
- Step 1 : Eligible candidates apply this drive online by below link
- Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
|To Apply Cognizant Freshers Recruitment||Click Here|
Note : Apply The Job Before Link Expires.
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