Capgemini Jobs Kolkata 2023 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Syllabus, Exam Pattern, Selection Process: Capgemini Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the Capgemini address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
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About The Company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Capgemini Jobs Kolkata 2023 Details
|Name of Post||Contact Support Group|
|No Of Post||Not Mentioned|
|Who Can Apply ?||Any Degree|
|Which Batch Students Eligible||2021/2022 Batch|
|Salary||Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )|
|Last Date To Apply||Not Mentioned|
Job Description For Capgemini Jobs Kolkata 2023
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer
- Knowledge Management – How effectively we manage the Knowledge base to resolve customer issues
- Service Marketing – Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Skills Required For Capgemini Jobs Kolkata 2023
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts
Selection Process For Capgemini Jobs Kolkata 2023
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Also Read : 10 Ways To Improve Your Resume Score
Capgemini Placement Papers 2023 – Download Pdf
Are you ready to pass your way through the written Test effortlessly? These papers for the 2023 Placement Test can be very helpful. Candidates looking for Capgemini Placement Papers will be able to end their hunt. Here, we have all the MNC and other businesses Placement Papers in PDF format. For those who recently applied for Capgemini Jobs 2023 can go to this page to download the test papers for written examination for free.
Candidates can access easily the practice papers here. In addition to completing more Placement Papers, you can effortlessly take to pass the Placement Test. After going through the questions, they can get a feel like a real company placement test. Candidates could use these test questions as a mock test to assess their knowledge of every subject.
|Capgemini Placement Papers 2023 – Pdf Download||Download Here|
Documents to be Carried for Capgemini Jobs 2023
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Capgemini Jobs 2023
- Step 1 : Eligible candidates apply this drive online by below link
- Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
Note : Apply The Job Before Link Expires.
Capgemini Jobs Kolkata 2023 – Frequently Asked Questions
How to apply for Capgemini Jobs Kolkata 2023 ?
To apply for the Capgemini Jobs Kolkata , candidates have to visit the official site at www.capgemini.com Or else, check Studentscircles.Com to get the direct application link.
What is the Capgemini Jobs Kolkata Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide Capgemini Job Updates?
Yes,StudentsCircles provides Capgemini Job Updates.
Does Studentscircles provide Capgemini Placement Papers?
Yes, StudentsCircles provides Capgemini Placement papers to find it under the placement papers section.