Capgemini Freshers Recruitment 2023 For Service Desk Engineer At Noida Location For Candidates Who Have Completed Education In Any Graduate Branches Are Eligible To Apply.
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Capgemini Freshers Recruitment 2023 For Service Desk Engineer
| Company Name | Capgemini |
| Name Of Post | Service Desk Engineer |
| No Of Post | Not Mentioned |
| Who Can Apply ? | BE/ B.Tech/ B.Sc/ BCA |
| Which Batch Students Eligible | 2021/2022 Batch |
| Job Location | Noida |
| Salary | As Per Company Standards |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | www.capgemini.com |
Job Description
- We are looking for self-motivated individual with experience in voice-based process providing Help-desk Support (IT)
- The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
- Preferred qualification is B.Tech/BCA/Diploma in IT field
- Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
- Should be available to work on Indian Holidays
- Should be good in taking initiatives and responsible enough to handle pressure
- Must have a good understanding of handling Service desk issues
- Should possess excellent verbal & written communication, presentation skills, inter-personal skills
- Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
- Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
- Handling Trouble Tickets in the form of Chat/Service Requests/Emails
- Maximize customer satisfaction through effective solutions delivery
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
Job Requirements
- L1 Technical Support.
- Excellent Communication skills.
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How To Apply For Capgemini Freshers Recruitment 2023
- Step 1 : Eligible Candidates Apply This Drive Online By Below Link
- Step 2 : Complete Application Form And Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter And Crack The Interview
| To Apply Capgemini Freshers Recruitment | Click Here |
Note : Apply The Job Before Link Expires.
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