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American Express Off Campus Drive 2021 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : American Express IT company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE / B.Tech, ME / M.Tech, MCA Branches Eligible to apply. Here you can check American Express Off Campus address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
American Express Off Campus Drive 2021 Details :
Company Profile : American Express
The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average.
Company Website: www.americanexpress.com
Job Position : Business Analyst
Job Location : Gurgaon
Qualification : BE/B.Tech/B.Sc/BCA
Experience : 0 - 2 Years
Salary: Best in Industry
Eligibility Criteria for American Express Jobs 2021 :
- Educational Qualification: BE/B.Tech/B.Sc/BCA
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description for American Express Jobs 2021 :
- Function Description: Interface with Analysts, Team leaders, and other members of management . Manage, update and report real-time activities in the department . Monitor Real Time Adherence (RTA) and communicate staffing discrepancies to Team Leaders. Record and Maintain a count of productive FTEs . Capacity Management for sub-processes . Work with Short Term Forecasting and Capacity team for IDPs and Staffing. Leave Cap Formulation; provide advisory support on release of FTEs from the process.
- Purpose of the Role: Communicate systems, voice response and Telecommunication issues to the department. . Real time adherence, monitoring and communication. Raise awareness to RTA issues that are impacting service level and aging objectives. . Proactively identify improvement opportunities on things such as shift mix, hours of operation etc. . Manage Outbound Contacts on Dialer, with minimal abort rate. . Analyze and define at regular intervals, best time to contact Card members to improve total Contacts in the process. In-bound call pattern analysis, trending and staff alignment.
- Maintain strong relationships with the Team Leaders and SDL 's to improve overall understanding and awareness of daily/weekly business impacts .
- Feedback, Huddle timings, training schedules and other Off-The-Phone activities. Shift Rotations .
- Transport Roster Shift 24X7. Shifts : 24 *7.
Skills Required for American Express Jobs 2021 :
- Graduate with 0-3 years of relevant experience preferably in service industry.
- High result orientation.
- Proven ability to drive high productivity & sustained performance.
- Strong team player with a high level of integrity.
- Result oriented and decision making skills.
- Ability to demonstrate flexibility and resilience in the face of changing business requirement.
- Strong Analytical skills (Mathematics and Statistics background preferred).
- Good working interpersonal and negotiation skills and the ability to communicate at all levels.
Documents to be Carried for American Express Jobs 2021 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply for American Express Jobs 2021 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Step#1: Go to above link, Follow Us On Instagram.
Note: If Already Followed, Directly Apply Through Step#2
Step#2: Apply Link : Click Below Link To Apply
Note : Apply The Job Before Link Expires.
American Express Off Campus Drive 2021 – Frequently Asked Questions
How to apply for American Express Off Campus 2021 Drive?
To apply for the American Express Off Campus Drive, candidates have to visit the official site at americanexpress.com. Or else, check Studentscircles.Com to get the direct application link.
What is the American Express Off Campus Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide American Express Job Updates?
Yes,StudentsCircles provides American Express Job Updates.
Does Studentscircles provide American Express Placement Papers?
Yes, StudentsCircles provides American Express Placement papers to find it under the placement papers section.