Amdocs Recruitment 2021 | Business Operations Agent | Any Degree

Amdocs Recruitment 2021 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Amdocs IT company is going to recruit candidates for graduates through off campus.The candidates who are completed in BE / B.Tech, ME / M.Tech, MCA Branches Eligible to apply. Here you can check Amdocs Off Campus address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.

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Amdocs Recruitment 2021 Details :

Company Profile: Amdocs

Amdocs is a leading software & services provider to the world’s most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise, and intelligent operations. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.9 billion in fiscal 2017.

Must Read : Latest Amdocs Placement Papers 2019-20

Company Website: www.amdocs.com

Job Position: Technical & Business Operations Agent

Job Location: Pune

Qualification : Any Degree

Experience : 0 - 2 Years

Salary: As Per Company Standards

Eligibility Criteria for Amdocs Jobs 2021 :

• Educational Qualification: Any Degree
• 60% or 6.5 GPA and above throughout without any running backlogs
• 2018/2019/2020 graduates

Must Read : Latest Amdocs Placement Papers 2019-20

Job Description for Amdocs Jobs 2021 :

• You will serve as first point of contact for incidents and service requests from end-users.
• You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
• You will provide simple solutions at a basic level based on script/methods and procedures
• You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
• You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
• You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
• You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).

Skills Required for Amdocs Jobs 2021 :

• Shift: US Shift
• Backoffice requirement.
• Order fulfilling background, tickets, insurance, banking
• Non-Technical / Semi Technical
• 6-8 weeks training
• People with chatting and semi calling background.
• Same agents might take 10 calls a day
• Good Communication skills
• 1.5 years to 2 Years experienced. Not more than 3 years
• Recent graduates; experience is an added value
• Experience with ticket-handling system is an advantage
• Documentation skills, excellent verbal and written communication skills
• Experience in using MS Office and end-user applications

Must Read : Latest Amdocs Placement Papers 2019-20

Selection Process for Amdocs Jobs 2021 :

• Written Test
• Technical Test
• HR Round

How To Apply for Amdocs Jobs 2021 :

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

Register Here

Step#1: Go to above link, enter your Email Id and submit the form.

Note: If Already Registered, Directly Apply Through Step#4.

Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription

Step#3: Open the Email and click on confirmation link to activate your Subscription. ! DONE !

Step#4: Apply Link : Click Below Link To Apply | How To Apply Video

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Note : Apply The Job Before Link Expires.

Amdocs Recruitment 2021 – Frequently Asked Questions

How to apply for Amdocs Recruitment 2021 Drive?

To apply for the Amdocs Recruitment, candidates have to visit the official site at amdocs.com. Or else, check Studentscircles.Com to get the direct application link.

What is the Amdocs Recruitment Selection Process?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Does Studentscircles provide Amdocs Job Updates?

Yes,StudentsCircles provides Amdocs Job Updates.

Does Studentscircles provide Amdocs Placement Papers?

Yes, StudentsCircles provides Amdocs Placement papers to find it under the placement papers section.