Amdocs Off Campus Drive 2022 – Off Campus Jobs, Walkin Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Amdocs company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Amdocs address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
Amdocs Off Campus Drive 2022 Details
|Name of Post||Technical & Business Operations Analyst|
|No Of Post||Not Mentioned|
|Who Can Apply ?||BE/B.Tech|
|Which Batch Students Eligible||2021/2022 Batch|
|Salary||Rs 4.5 LPA|
|Last Date To Apply||Not Mentioned|
About The Company
We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs.
Job Description For Amdocs Off Campus Drive 2022
- You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
- You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
- You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
- You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
- You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
- You will update checklists for quality assurance and progress tracking, following standard operating procedures.
- You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
- You will ensure crystal clear communication and documentation as a point of contact.
- You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
- You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
- You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities.
Skills Required For Amdocs Off Campus Drive 2022
- Bachelor’s degree in Science/IT/Computer Science or equivalent
- Experience writing software code in at least one programming language
- Good knowledge of Object Oriented Design and development
- Experience in Production Support/Application Support
★ You Can Also Check ★
Selection Process For Amdocs Off Campus Drive 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Amdocs Placement Papers 2022 – Download Pdf
Willing to crack the Amdocs Written Test easily? then these Placement Papers 2022 will help a lot. Candidates who are looking for the Amdocs Placement Papers can put an end to their search. On this page, we are providing all the MNC and other companies Placement Papers in PDF format. So the candidates who had recently applied for the Amdocs Job Openings 2022 can visit this page and download the written test papers free of cost.
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Aspirants can easily access the placement papers provided on this page. Solving more and more Placement Papers, you can easily attempt the Placement Test. By going through the papers the candidates can feel it as the real company placement test paper. The candidates can use these placement papers as the mock test to check their knowledge on each subject.
|Amdocs Placement Papers 2022 – Pdf Download||Download Here|
Documents to be Carried for Amdocs Jobs 2022
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Amdocs Jobs 2022
Eligible candidates apply this drive in online by the Share the below link ( Facebook or Twitter ) and Get Job Details and Direct Link To Apply
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Amdocs Off Campus Drive 2022 – Frequently Asked Questions
How to apply for Amdocs Off Campus Drive 2022 ?
To apply for the Amdocs Off Campus Drive , candidates have to visit the official site at www.amdocs.com. Or else, check Studentscircles.Com to get the direct application link.
What is the Amdocs Off Campus Selection Process?
Online Written test, Group Discussion, Technical Interview, HR Interview.
Does Studentscircles provide Amdocs Job Updates?
Yes,StudentsCircles provides Amdocs Job Updates.
Does Studentscircles provide Amdocs Placement Papers?
Yes, StudentsCircles provides Amdocs Placement papers to find it under the placement papers section.