How To Crack Amdocs Jobs Pune 2022 | 3 Easy Steps

Learn How to Hack Amdocs Jobs Pune 2022 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Qualifications, Selection Process: Amdocs Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.TechMCA, Any Degree branches are eligible to apply. Here you can find the Amdocs address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.

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About The Company

We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs.

Amdocs Jobs Pune 2022 Details

Company NameAmdocs
Name of PostTechnical & Business Operations Analyst
No Of PostNot Mentioned
Who Can Apply ?BE/B.Tech
Which Batch Students Eligible2021/2022 Batch
Job LocationPune
SalaryRs 4.5 LPA – Rs 12 LPA ( Depends on Interview )
Application ModeOnline
Last Date To ApplyNot Mentioned
Official Websitewww.amdocs.com

Job Description For Amdocs Jobs Pune 2022

  • You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.   
  • You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.          
  • You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
  • You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs. 
  • You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.          
  • You will update checklists for quality assurance and progress tracking, following standard operating procedures.
  • You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
  • You will ensure crystal clear communication and documentation as a point of contact.
  • You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.        
  • You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
  • You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities. 

Skills Required For Amdocs Jobs Pune 2022

  • Recent graduates and/or equivalent education.
  • Must have minimum 1 to 1.5 years of technical support experience
  • Excellent communication skills especially in servicing international customers, Fluency in English. (Written & Verbal)
  • Good knowledge of ITIL fundamentals. 
  • Must have experience in providing telephonic support to End users for IT Service Desk support
  • Hands On experience working with remote support tools like Bomgar, Windows Remote Desktop (RDP)etc.
  • Good knowledge of functioning & troubleshooting of Microsoft Windows 10 and MAC Operating System
  • Good knowledge of functioning & troubleshooting of Microsoft Office 365 Products (Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Microsoft Teams, To Do, etc.) 
  • Good knowledge of functioning & troubleshooting of Microsoft Messaging & Collaboration Services such as exchange, Mailbox on cloud, Mailbox on Prem, ActiveSync, Email on Mobile, Skype, Meetings & Calendars.  
  • Good knowledge of functioning & troubleshooting of Microsoft Directory Services using Active Directory (Creating and managing user accounts, Different types of user profiles, local and domain accounts, manage users, contacts, groups and computer objects, Creating and managing security groups and OUs) 
  • Good knowledge of functioning & troubleshooting Virtualization, Vcenter, VMware horizon client, Citrix environment, VDIs, Citrix desktops & Published applications. 
  • Good knowledge of functioning & troubleshooting of Antivirus and Data loss prevention software such as Windows Defender, Forcepoint etc.   
  • Good knowledge of functioning & troubleshooting networking issues for Internet, Intranet, LAN, WAN, WIFI, IP, DNS, DHCP etc.
  • Good knowledge of functioning & troubleshooting of software and 3rd party applications, Installation/Uninstallation, performance issues. 
  • Good knowledge of functioning & troubleshooting of Windows update issues, installation/uninstallation, Performance issues. 
  • The ability to effectively diagnose hardware issues for Laptop, Desktop, Printers.
  •  Follow all procedures laid out for the Service Desk on a day-to-day basis
  • Use the Service Desk knowledgebase to resolve technical issues & escalate issues to relevant teams at the 2nd level when required
  • Attend technical & process training sessions as planned by the GL
  • Ability to Work in rotational shifts to provide 24×7 support to Amdocs customers

Selection Process For Amdocs Jobs Pune 2022

  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview

Also Read : 10 Ways To Improve Your Resume Score

Amdocs Placement Papers 2022 – Download Pdf

Are you ready to pass your way through the written Test effortlessly? These papers for the 2022 Placement Test can be very helpful. Candidates looking for Amdocs Placement Papers will be able to end their hunt. Here, we have all the MNC and other businesses Placement Papers in PDF format. For those who recently applied for Amdocs Jobs 2022 can go to this page to download the test papers for written examination for free.

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Candidates can access easily the practice papers here. In addition to completing more Placement Papers, you can effortlessly take to pass the Placement Test. After going through the questions, they can get a feel like a real company placement test. Candidates could use these test questions as a mock test to assess their knowledge of every subject.

Amdocs Placement Papers 2022 – Pdf DownloadDownload Here

Documents to be Carried for Amdocs Jobs 2022

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

How To Apply For Amdocs Jobs 2022

  • Step 1 : Eligible candidates apply this drive online by below link
  • Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
  • Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview


Note : Apply The Job Before Link Expires.

Amdocs Jobs Pune 2022 – Frequently Asked Questions

How to apply for Amdocs Jobs Pune 2022 ?

To apply for the Amdocs Jobs Pune , candidates have to visit the official site at www.amdocs.com Or else, check Studentscircles.Com to get the direct application link.

What is the Amdocs Jobs Pune Selection Process?

Online Written test, Group Discussion, Technical Interview, HR Interview.

Does Studentscircles provide Amdocs Job Updates?

Yes,StudentsCircles provides Amdocs Job Updates.

Does Studentscircles provide Amdocs Placement Papers?

Yes, StudentsCircles provides Amdocs Placement papers to find it under the placement papers section.

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